Installation & Troubleshooting Instructions – (Hawthorne, double cylinder, knob). 1. Function Dimensions: click here to get the Hawthorne handleset function. I have a kwikset handle set (Chelsea) the door knob on the inside of the house was loose and started coming off. I took it off and now I need. ˙LATCH MAY BE ADJUSTED BACK TO /8″(60mm). BACKSET BY RETRACTING THE LATCHBOLT, PUSHING. UP THE CHANGE LEVER AND MOVING.
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Hawthorne Single Cylinder Handleset with Juno Knob
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship installlation long as the original user occupies the residential premises upon which the product was originally installed.
One year electronic warranty. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price.
Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
Installation & Troubleshooting Instructions – (Arlington, dummy, knob)
For customers outside of the U. Superior Service We chose installatino Hawthorne front door handleset to match up with a dummy set for our double doors. We had trouble locating the interior kit for the dummy set, but Kwikset customer service is right there to help you. I later removed the set to paint the door and lost a screw.
Customer service had new bag of screws sent asap! I chose Kwikset for the security of the deadbolt and the lifetime finish, but now I see they are also known for keeping the customer satisfied.
Oh, and installatkon Smart Key is the greatest innovation! Matched all our locks to just one key in 10 seconds each! Rated 5 out of 5 by Maxxxxxx from Great handleset and awesom e customer instfuctions I bought this handleset a few months hqndleset and installed it myself.
Things were a bit handlesst with my door itself and I needed to do extra bonding and drilling on my door. So I did not do the last step to line up that hidden screw. I ended up losing it so I called customer service to order a new one. They were very courteous and offered to replace it for me no charge. I received it in the mail a few days later and finally finished my project. The handleset works great and looks beautiful. I just ordered a second one for my backdoor but I upgraded to a keypad.
I am very happy with their products.
Rated 5 out of 5 by sjj from Great customer service We love the look of this handset and it has worked well for us. Kwikset sent us a new one right away.
I also love that it is easy to rekey. Love the product and will buy it again. It was installed by the builder 12 yrs ago but the finish had been coming off almost from the beginning.
We are the original buyers of the house. Very happy with everything Date published: Rated 5 out of 5 by Jojo1 from wonderful I had purchased 2 handle set 9years ago but had only one receipt. As I was not sure what model. I asked for a template so I could replace this. Not sure if it was from my use or what but it needed to be replaced the quickset people asked for a photo of the handle set then without anymore question sent be a new complete set.
How to Remove the Faceplate From a Lever Door Knob
Wow, I wish every warranty was this good and quick no hassle just good old fashion honesty. When Kwikset says instructiojs warranty they mean it.
Thank you so much Date published: I contacted the company to find out about their life time warranty.
The representative I spoke to was extremely helpful and very nice. They emailed me the information needed to submit my claim and a about a week or so I had a brand new handleset.
I would definitely recommend Kwikset to everyone. The process with straightforward and they keep their word. I am very happy with their service and product. I did not have proof of purchase since my builder had installed it, never the less I only had to make one call to Kwikset and the pleasant rep on the phone immediately made arrangements to replace the entire set.
I would gladly recommend buying a Kwikset product any time. Rated 5 out of 5 by aattmm from Great product, very sturdy, great appearance I purchased this item 5 years ago and it is stilling functioning Date published: I need to replace the knob or the spring on the knob because it does not rotate all the way when opening the door. Kwikset covers their locks under a Limited Lifetime Warranty.
For assistance with your lockset please contact Kwikset Consumer Service at Sincerely, Kwikset Support Team Answered by: We just bought the HE in Iron Black but only brings the exterior what do we need to buy for the interior. We have been goggling it but no luck. Hello Froggy, The interior model series with the desired lever in the finish may be special ordered. For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: Currently we need to purchase a front door Handleset for our house under construction.
The interior doors are Dorian Levers.
After searching, no current Handleset has the Dorian for an interior handle. Can the Dorian Dummy Lever be used for interior of set? I have looked for the DNL and can’t find that list number? Also which Hathorne model should be used?
I am at step 6 of the quick installation guide, where I have to screw in the to screws F1 to secure the inside knob to the door but the knob prevents me from using a screwdriver, how do I tighten these screws?
Hello Josh, You will need to position your screwdriver at a slight angle to tighten the screws. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at The bore in my door is a larger diameter than the deadbolt itself.
We apologize for the inconvenience. To properly provide the correct solution, further information about your product is needed. Please contact Kwikset Consumer Service at I have an old door where the centers between those hole are about 3. Need info on how to put springs back in handle are. Hello Bummy, For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at Do you have this with lever instead of knob?
Hello Cynda, The interior model series with the desired lever in the finish may be special ordered.